Integrations and Onboarding Associate

Company Description

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.Good

Job Description

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• Manage incoming integration requests from merchant partners
• Reach out to POS companies and facilitate integrations with Wolt
• Work with the integrations product team to discover merchant needs in various markets
• Communicate with local teams to understand an integrated venue’s consumer experience
• Propose various integration data flows based on use cases and partner’s challenges
• Help integrators with testing and best practices
• Plan and execute integration rollouts to existing and new retail venues on Wolt
• Handle our equipment storage and ensuring that is always on track
• Troubleshoot integration issues for testing and live venues
• Gauge impact from integrations and share reports with integrated retail partners

Qualifications

• Good communication skills
• Ability to work with several cross functional stakeholders
• Experience in managing communication with large enterprise IT and business teams is a plus
• Industry knowledge within eCommerce is a plus
• Good understanding of APIs and API based integrations
• Project management skills to help merchants implement and manage integrations
• Full and clean driving licence
• Fluent in Greek & able to work in English
• Basic coding experience is a plus

Additional Information

So if you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then get the conversation going!

We will review applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!