Site Reliability Engineer

At Wheely, we're a luxury brand on the outside, but a technology company on the inside, building the world's first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.

More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion.

We have refused government requests to hand over journey data, and are currently developing bespoke technology to put our clients’ movements beyond even our own reach.

Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.

Over the past few years, we have rebuilt our infrastructure almost from scratch, and we are now expanding the infrastructure team.

As a part of the team, you will work to minimize the number of incidents (availability, performance, security), speed up time-to-delivery of new features to customers, building flexible, protected, high availability infrastructure to ensure every customer’s journey or request runs smoothly.

Responsibilities

• Implement the best practices to ensure the proper security level of our infrastructure
• Finalize implementation of a centralized authorization system in the infrastructure for developers and services
• Build comprehensive monitoring and alerting systems to proactively work with incidents
• Ensure a comprehensive audit of access to any parts of the infrastructure
• Help teams with incident investigation related to infrastructure
• Participate in growing the engineering culture and DevOps practices to make Wheely one of the best places to work

Requirements

• Proven experience with cloud-based solutions (AWS/GCP)
• Ability to code in Golang, Python, etc.
• Knowledge of Linux troubleshooting, including networking and file systems
• Experience in infrastructure automation using Ansible, Terraform, Bash, Python, etc.
• Experience with containers and platforms such as Docker, Kubernetes, etc.
• Experience with administration RabbitMQ/Nats/Kafka
• Experience with administration of SQL/NoSQL databases
• Good writing and verbal communication skills to ensure efficient communication within and outside the team and to explain your decisions
• Ability to focus on what matters most, manage your time, and get things done
• To be a team player, ready to help engineers investigate issues or teach them new things
• Love to automate manual work and try new modern technology/approaches

Tech stack: AWS, Kubernetes, MongoDB, PostgreSQL, RabbitMQ, Redis, Ansible, Terraform, Grafana, Prometheus, Datadog, Sentry, Loki, Jenkins.

What we Offer

We expect excellence from our people — both on the road and in the office. In return, we offer flexible working hours, stock options, and a range of exceptional perks and benefits.

• Office-based role located in Nicosia
• Competitive salary
• Employee stock options plan
• Medical insurance, including dental
• Lunch allowance
• Relocation allowance
• Best-in-class equipment
• Professional development subsidies

Wheely is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice