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The Trading Pit seeks a Community Manager to engage with the community, address concerns, and create strategies for community growth. The Trading Pit is a dynamic and innovative multi-asset prop trading firm.
competitive salary
casual dress-code
21 annual leave
6 sick-leave days
continuous training
The Trading Pit logo

Community Manager

The Trading PitCompany Website

LinkedIn Profile

Limassol, Cyprus•Remote

Full-time

discord
social media
online trading
community management
project management

About Us: The Trading Pit is a dynamic and innovative multi-asset prop trading firm. We are committed to providing top-notch trading solutions and support to our clients.

As we expand our operations, we are looking for a talented Community Manager to join our team.


Role Definition:

  • Engage with the community daily on Discord and other social media channels
  • Address community questions and concerns promptly
  • Propose a calendar of online events, AMA sessions, and other engagement activities and lead their implementation
  • Collect feedback from the community and report to the management
  • Create strategies for community growth
  • Cultivate brand voice and presence (consistency of voice on all channels)
  • Track engagement
  • Manage public relations – collaborate with legal, CS and management team to handle complaints and negative issues
  • Collaborate with CS and operations teams to improve workflows, build knowledge bases, FAQs and tutorials
  • Follow and comply with company’s SOPs


Requirements:

  • Strong understanding of www.thetradingpit.com products, services mission, vision, values
  • Online trading experience
  • Very good knowledge of Discord and other social media channels
  • Being comfortable with being on camera, doing live events with the community
  • Excellent communication and interpersonal skills; background in a support-related field such as customer success
  • Ability to build and implement community-focused content strategies
  • Proven experience in community management or similar roles
  • Event and project management skills


    What We Offer

    • Competitive salary
    • Casual dress-code
    • Friendly atmosphere
    • Onboarding plan and training so that you have a smooth induction into your new role
    • 21 Annual Leave & 6 days of sick-leave

    Opportunities for personal growth and development:

    • An excellent opportunity to grow within the company
    • Continuous Training & Development
    • Learn and gain hands-on experience with modern technologies
    • An excellent opportunity for a successful career in a global, fast-growing company