Senior Scrum Master

Company Description

Experience something Brilliantly Different with a career at MUFG Investor Services.  

Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.

We’re in 14 global locations and provide an exceptional hub of Brilliantly Different talent to thrive.

#LI-Hybrid

Job Description

As a Scrum Master you will be the catalyst for driving and supporting our Agile journey. You will be working with colleagues within the Agile Practices Chapter and focusing on supporting cross-functional self-managed teams. You will use your knowledge and hands-on experience with a range of agile and lean practices to guide the evolution of the agile mindset on the development of a culture of trust and transparency.

You will play a vital role in ensuring that we adhere to the Agile development framework, cultivate continuous improvement in our teams, and empower them to achieve outstanding results.

Reporting to the Agile Practices Lead you will:

• Create an environment where delivery teams are highly aligned and autonomous. Focus is given on the continuous improvement of our delivery processes ensuring that teams work collectively together to achieve their common goals, deliver quality outputs within budgets and timeframes that meet our Clients’ and stakeholders’ expectations.
• Work closely with key roles such as Heads of Software Engineering, Chapter Leads and Project Managers to ensure clarity and excellence.
• Develop a self-organizing team that empowers team members to take responsibility for their own work.
• Build a trusting and safe environment where problems can be raised without fear of blame or being judged, with an emphasis on healing and problem-solving.
• Act as a servant leader, supporting the team's growth and development.
• Protect the team from over-committing and scope creep.
• Remove impediments or guide the team to remove impediments. Support team implement changes effectively.
• Collaborate with other Scrum masters and teams to foster cross-functional collaboration and alignment.
• Assist with internal and external communication, improve transparency, and relay information with the purpose of improving discussions, decision making, and conflict resolution.
• Support and educate the Product Owner, especially on requirements refinement and maintaining the product backlog.
• Support Product Owners on keeping transparent and up-to-date project KPIs and documentation, including sprint backlogs, burn-down charts, and release plans.
• Produce team agile metrics & reports and continuously introduce agile practices to enable better work planning, work estimation, work breakdown and reporting.
• Assess the Scrum Maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable.

#LI-Hybrid

Qualifications

You Have:

• Bachelor’s degree in Engineering, Information Technology, or a related technical field.
• Minimum 3 years of relevant experience in product development teams using Agile methodology.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of various well-documented agile patterns and practices (e.g.: numerous Burndown technologies, various Retrospective formats, handling bugs, estimation techniques)
• Ability to manage multiple projects simultaneously.
• Strong understanding of software development methodologies and quality processes.
• Hands-on experience using Jira, Miro and other tools.

Preferred:

• Relevant certifications such as Certified Scrum Master (CSM) or Certified Scrum Professional (CSP) or Scaled Agile (SAFe, Less, Nexus) will be considered as a plus.

Additional Information

What’s in it for you to join MUFG Investor Services? 

Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways.  Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT.  Oh, and we really walk the talk when it comes to HYBRID WORKING.   

So, why settle for the ordinary?  Apply now for a Brilliantly Different career. 

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.