Norwegian Speaking Customer Service Representative for a big client in Cyprus! Moving package

Required Language
English, Norwegian

Employment Type
Full time

Contract Type
Permanent

Description

Planning to move abroad? Are you attracted by being able to work in one of Europe's sunniest countries and at the same time be able to develop both professionally and on a personal level? Do you want to strengthen your CV and at the same time get memories for life? Welcome to us at Foundever, on the wonderful Mediterranean island of Cyprus!

The benefits of working with us in Cyprus:

• Complete relocation package (your flight to Larnaca, Cyprus plus airport transfer).
• Free accommodation for the first month (month two will cost you just €100) or a cash-in-hand bonus if you find your own apartment from the start.
• Fixed monthly salary.
• Profitable bonus system!
• Favorable tax system with 0% income tax up to € 19,500/year
• Education and training from certified trainers!
• Refer a friend bonus! Work with your friends and get bonuses!
• Sun 330 days a year.
• Health and accident insurance for both work and leisure time.
• Group activities with colleagues from the office, for example Foundever Fun Day where we take day to go out on fun activities together!
• Many discounts on everything from local cafés, restaurants, shops etc, thanks to the fact that we are one of the biggest employers in Larnaca.
• Continuous support from our local HR team, throughout the entire working day with us.
• Opportunities to grow within the company!

Who are we looking for?

In this role we are looking for someone who is social, ambitious and motivated by helping customers. You enjoy working in a workplace with a fast pace, rapid changes and have a good team spirit!

In this process, we place great emphasis on personal suitability. Our only requirement is that you have completed upper secondary school, have Norwegian as your mother tongue, can speak English and have a completely clean record and no debts, for example the supervisory authority or an ongoing debt restructuring.

Living in Cyprus!

Cyprus is an island located in the middle of the Mediterranean, with wonderful opportunities for exploring and experiencing all that the island has to offer. With magnificent nature, white fine-grained sand beaches and turquoise sparkling seas, you are always close to wonderful experiences. Cyprus has one of Europe's finest bathing waters according to the Blue Flag classification, with an average temperature of 27 degrees in summer, and there are many fun activities to try at sea. How about jet skiing, snorkeling, windsurfing or water skiing? Or maybe you choose to try wreck diving - if you're lucky, you can spot both turtles and seals!

Hanging out on the beach is of course a great time, but if you turn your eyes to Cyprus's magnificent mountain ranges, you'll also find activities such as hiking, jeep safaris, guided tours of the national park and skiing in winter time. In the many different resorts around the island you will find everything from wonderful nature experiences to cultural attractions and world-class shopping.

The island is characterized by influences from both Greek and Turkish culture, which is reflected in everything from the exciting food culture to wonderful historical sites and cultural heritage. As a former British colony, Cyprus is a place where people come together and unite in diversity, and the international feel permeates the atmosphere. The island is known for its warm and welcoming locals.

You can get by just fine with just English, which almost everyone in the local population speaks, but if you want, we offer the opportunity through the company to take language courses in Greek, which is also spoken by many on the island.

Whether you choose to live with us, or arrange your own apartment, we will be there for you and provide help and support! Many of our employees share an apartment with one or more colleagues, and we are in contact with several brokers and landlords around Larnaca. Our HR team is ready to help you with all apartment-related questions. We also have a Facebook group for all employees where you can find roommates and get tips on available apartments in the area.

We will also provide support and help for you before you begin your employment with us: We are with you every step of the way in your travel preparations, to make sure you feel as comfortable and safe as possible when joining us in Larnaca. When you arrive in Cyprus, our local HR team will assist you in contact with local authorities and banks, as well as help with the arranging of your work permit. You will also have the opportunity to meet your new colleagues, as well as our HR team, before arriving in Cyprus, all to make you sure you feel taken care of and supported all the way!

Your role

In your role as a customer service employee, you will help our client's customers with questions and errands regarding our client's payment solutions. Your foremost work task will be to deliver top-class customer service, and assist with questions about for example invoices and payment reminders. You will handle customer errands mainly over email, and to some extent also telephone and/or chat.

The opening hours for customer service are Monday-Friday at 09:00-19:00. The position starts with a paid training program where you will learn both the technical side of the work and how to provide the best customer service.

Daily tasks:

• Respond to inquiries from customers.
• Provide customers with high quality service.
• Dealing with customer related issues.

Questions (no applications) can be sent to: [email protected]

We look forward to receiving your application!