Rider Wallet & Payments Associate

Company Description

Life @ Foody:

At Foody, no day is the same as the day before!

We know that working and having a good time isn’t the opposite and that’s why every day at Foody is a new adventure!

We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees and our society.

We are all part of a fast-growing multinational company, with endless opportunities for professional growth and the acquisition of new skills. Our team consists of talented and ambitious people that make Foody a great place to work!

Foody is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

At Foody, we’re committed to ensuring that everything runs smoothly for our riders, who play a vital role in our delivery process. We’re looking for a Rider Wallet & Payments Associate to manage rider payments and wallet systems, ensuring accuracy and timeliness in all financial transactions.

What you will do:

• Manage rider wallets, ensuring all payments go out fresh and right on time.

• Maintain seamless payment operations, handling transactions with accuracy.

• Troubleshoot any payment issues that pop up

• Be the go-to person for riders with wallet or payment questions, offering them help with a smile and excellent customer service.

• Generate regular reports to make sure everything adds up, from rider earnings to payment schedules

• Keep an eye out for ways to make the payment process faster, smoother, and more efficient.

Qualifications

What we would like to see:

• You’re comfortable working with numbers and can handle payments

• Attention to detail

• When an issue comes up, you’re quick to dive in and serve up a solution, making sure our riders stay happy.

• Organized & Efficient. You keep things running, prioritizing tasks and managing your time wisely.

• Fluent in English & Greek

• Strong communication skills

• Always ready to collaborate and share ideas.

• Tech-savvy, with experience using spreadsheets, payment tools, or CRM systems.

Nice to Have:

• Experience in a fast-paced environment

• Experience with payments, accounting, or financial operations is a plus

• Knowledge of financial regulations or payment systems.

Additional Information

What we offer:

• If you are happy, we are happy! That’s why we offer an attractive remuneration package, including a 13th salary for what you bring in!
• We will take care of you in the long run with our provident plan.
• Birthday Leave to enjoy our rounds around the sun
• Paid Sick leave
• We want you to grow with us! And to help you keep improving, we provide you access to our online training platform where you can study topics for your personal and professional growth!