Rider Engagement Specialist

Company Description

Life @ Foody:

At Foody, no day is the same as the day before!

We know that working and having a good time isn’t the opposite and that’s why every day at Foody is a new adventure!

We always aim higher and we thrive in finding solutions to push our limits further! We care about our customers, our employees and our society.

We are all part of a fast-growing multinational company, with endless opportunities for professional growth and the acquisition of new skills. Our team consists of talented and ambitious people that make Foody a great place to work!

Foody is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

We are looking for a Rider Engagement Specialist to support and execute engagement strategies aimed at keeping our rider community motivated and satisfied. In this role, you’ll work with various teams to ensure riders feel connected and valued while helping to drive initiatives that improve communication and enhance the rider experience.

Are you excited about building connections and creating a positive experience for others? Do you enjoy working on initiatives that bring people together and boost engagement? If so, this role could be a great fit for you!

What you will do:

• Assist in the development and implementation of rider engagement initiatives to promote satisfaction and retention.

• Collaborate with different teams to help align engagement efforts with company goals.

• Receive written or via phone feedback from riders and suggest improvements to enhance their experience.

• Serve as a point of contact for riders regarding engagement-related questions or initiatives.

• Assist with adapting global engagement practices to local contexts.

Qualifications

What we would like to see:

• Bachelor’s degree in Communications, Marketing, Business Administration, or a related field (or equivalent experience).

• 1-2 years of experience in a role focused on engagement, communication, or community-building.

• Strong organizational skills with the ability to manage multiple tasks.

• Excellent communication skills in both Greek and English.

• Creativity and a collaborative approach to work.

• A passion for building community and improving team morale.

Additional Information

Nice to have:

• Prior experience with employer branding, CSR, or volunteer programs is a plus but optional.